30-Day Return Policy

Returns accepted within 30 days of purchase. Items must be unused, in original condition and packaging. Final sale and special order items are non-returnable.

What qualifies

• Within 30 days: The return must be brought in within 30 days of the purchase date shown on your receipt.
• Unused: The item must be unused, no wear, no installation, no road or trail time.
• Original condition and packaging: Include all original packaging, manuals, hardware, and accessories.
• Proof of purchase: Bring your receipt. We can look it up by name, phone, or email if you don't have it.

What can't be returned

• Final sale items: Anything marked final sale at the time of purchase.
• Special orders: Items we order in specifically for you are non-returnable.
• Used items: Anything ridden, installed, or otherwise used is not eligible.

Refunds

Approved returns are refunded to the original payment method. Card refunds typically post within 3–10 business days depending on your bank. Financed purchases are credited back to the financing provider. Rewards points earned on a refunded purchase are reversed.

Service, rentals, and warranties

Completed service labor, rentals, and gratuities are not returnable. Manufacturer warranties on bikes and components are handled separately under the manufacturer's terms, bring the bike in and we'll start the claim for you.

Questions

Call (480) 440-1099, text (623) 523-3270, or stop by 4390 N Miller Rd, Suite 101, Scottsdale, AZ 85251. See our Terms & Conditions for full details.